- Family run since 2013
- Fully insured · Reliable rounds
- Mon–Fri 9–5
Send your postcode and property type via the contact form, ring us on 01454 854839, or drop a text. We respond the same working day with a fixed price by email or text.
No. Quotes are free, and for most jobs we can give you a fixed price from your postcode and a couple of photos — without coming round. For larger commercial sites we’ll do a free site visit.
Fixed. The price we quote is the price you pay every visit, agreed up front before the first clean. Prices only change if you ask for something extra (a one-off conservatory roof, an additional service).
Usually within 7 to 14 days of you accepting the quote. Sometimes sooner if a slot opens up. Commercial onboarding takes a fortnight to allow for paperwork and scheduling.
No. Domestic rounds are rolling — pay-as-you-go, cancel any time. Commercial agreements are also rolling with 30 days’ notice. No tie-ins, no auto-renewal traps.
BACS bank transfer only. We leave a card through the door on the day of the clean with your invoice details, and you send payment when it suits you. Simple, traceable, and no fees on either side. We don’t take cash and we don’t take card payments.
No. We’ve never taken cash and we never will. It makes record-keeping a nightmare for both of us, and it’s how cowboys operate. BACS bank transfer only.
For domestic customers, a card goes through the door on the day of the clean with the invoice details for BACS payment. For commercial customers, invoices are emailed at the end of the month. Payment terms are 7 days for domestic, 30 days for commercial.
Just let us know — text or email is fine. There’s no charge for cancellations with reasonable notice. If we’ve already turned up at your door, there’s a small abortive-call fee.
Window cleaning runs on 4, 6 or 8-weekly cycles. Most customers go 6-weekly. Gutter, fascia, solar and drives are typically annual. Whatever frequency we agree, we stick to it.
No, as long as we can access the back garden. We text the day before so you can leave the gate unbolted. We pop a card through if you’ve not been home so you know we’ve been.
We’ll skip the back, do the front, and leave a card. We never climb fences or force gates. If the gate stays locked next visit, we’ll ring or text to ask before we set off.
Domestic rounds run Monday to Friday, 9am to 5pm. Commercial work outside trading hours is arranged separately — care homes between meals, pubs at 7am, schools in holidays, etc.
Yes — £5m public liability cover. Certificate available on request, especially for commercial work, care homes, and any FM compliance requirement.
Yes. DBS-checked staff for care home and school work. All staff in branded uniforms with ID, working from named vehicles. No subcontracted strangers.
We tell you immediately, document it, and our insurance covers it. We’ve made very few claims in twenty years — but the cover is there and the process is straightforward.
Ring or text within 24 hours and we’ll come back and put it right — no quibble, no questions. We’ve had to do this maybe a dozen times in twenty years. We’d rather know than not.
Yes — pure-water reach-and-wash uses deionised water that dries spot-free regardless of weather. Heavy storms we’ll move you, light rain we crack on.
No — we run all year. Frosty mornings we’ll wait an hour or two for the ice to thaw. Snow days we’ll move you. Rounds carry on through autumn and winter as normal.
You’ll get a text the same day with a new date — usually the next working day or two. You’re only charged for the rescheduled visit, not the cancelled one.
Ring us — we can usually fit in an extra visit at short notice for storm-flung debris on gutters or fallen branches in driveways. Quoted as a one-off.
Ring us on 01454 854839 or drop a text. Same-day response, Monday to Friday.
