- Family run since 2013
- Fully insured · Reliable rounds
- Mon–Fri 9–5
RAMS and insurance certificates sent within 48 hours of enquiry. Method statement on request. Single point of contact, predictable invoicing.
Different sectors have different requirements. Care homes need DBS-checked staff and minimal disruption to residents. Schools need scheduling around term times. Pubs need early-morning slots. We’ve built each round around what each sector actually needs.
DBS-checked staff, scheduled around mealtimes and visiting hours, RAMS supplied for every property. Quiet, discreet, in and out without disturbing residents.
Scheduled in school holidays where possible, after-hours during term. Safeguarding requirements understood, ID badges visible, no roaming staff.
Early-morning slots before opening. We’re done before the first customer arrives. Beer-garden glass and panelled bar windows included.
Out-of-hours scheduling, reception coordination, single invoice across multi-site contracts. Common for property management portfolios.
Commercial buyers care about the same things every time: insurance, paperwork, scheduling, billing. We’ve made each one frictionless.
£5m public liability insurance
Certificate sent on request within hours, not days. Specifically named to your property if needed for facilities management compliance.
RAMS for every property
Site-specific risk assessment and method statement supplied before the first visit. Updated annually or after any change in access.
Scheduled outside trading hours
Pubs at 7am, schools in holidays, offices after 6pm, care homes between meals. We work around your operations, not the other way round.
Single invoice, single contact
One contact at our end, one consolidated invoice at month end. Multi-site contracts billed together. No chasing five different cleaners.
RAMS, method statements, insurance certificates, and references — all available within two working days of enquiry. No long-form sales process.
Commercial onboarding takes a fortnight from first call to first clean. Here’s exactly how it goes.
We come and walk the site, agree the scope (which windows, which entrance signs, which doors), check access, and identify any RAMS requirements.
Fixed monthly price by email within 48 hours of the visit. Insurance, RAMS and references attached as standard — no need to ask.
First clean usually within 7–14 days of contract sign-off. Same time slot every cycle, same uniformed team, single named contact for any issues.
Most facilities managers want to spend less time managing cleaners, not more. The way to do that is paperwork that’s ready before they ask, scheduling that doesn’t change month to month, and a single point of contact when something needs sorting.
Most commercial cleaning contracts start well and decay. The team that did the first clean isn’t the team that does the twelfth, and standards drift. Our round doesn’t work that way.
Same uniformed team, every visit
No subcontracted strangers turning up at your reception. The faces you onboarded are the faces who’ll be there in twelve months’ time.
Predictable schedule, predictable invoice
Same week of the month, same time slot, same line item on the invoice. Nothing for your finance team to chase or query.
Back within 24 hours if anything’s missed
If anything’s missed or below standard, ring or email and we’re back the next day to put it right. No quibble, no fuss.
One named contact
You speak to the same person every time. Not a call centre, not a rotating account manager — a real human who knows your site.
Real reviews from commercial customers — care homes, pubs, offices and schools.
“We were extremely pleased with the quality of service received from Pristine and Clean. Richard and the team were very helpful and supportive during the process, and we were delighted with the quality of clean and attention to detail we received. Excellent customer service”
Customer review
Thornbury
“Been using them for a few years now, always honest, reliable and they do a fab job. Defo recommended.”
Customer review
Bradley Stoke
“Excellent window cleaning – and more! They’ve also made a good job of clearing our gutters, cleaning our drive and patio, and our conservatory roof. Very reliable, friendly and efficient. Highly recommended”
Customer review
Yate
Review quotes shown above are illustrative pending sign-off. Live Google & Facebook reviews to replace before publish.
The things facilities managers and business owners ask before signing a commercial contract.
£5m public liability cover. Certificate available on request — typically returned within hours, not days. We can name your property on the certificate if your facilities management compliance requires it.
Yes — site-specific risk assessment and method statement supplied before the first visit, updated annually. For complex sites we’ll do a separate H&S walk-round and produce a tailored RAMS document.
Yes. Pubs typically pre-7am, schools in holidays or after-hours, offices evenings, care homes between meals. Whatever fits your operations — we build the round around it.
We work on rolling monthly arrangements rather than long-term tied contracts. No lock-in. If we’re not delivering, you can leave with 30 days’ notice. Most customers stay for years anyway.
Single named contact, single consolidated monthly invoice across all sites, single point of escalation if anything needs sorting. Works equally well for property management companies and pub groups.
For care home and school work, yes — that’s a non-negotiable for those sectors. Available on request for other sectors where it’s a requirement (some healthcare and children’s services).
Our 50ft pure-water reach-and-wash handles up to four storeys without ladders or access equipment. For taller buildings we sub-contract to a partnered IPAF-licensed access company and quote the access separately — fully transparent on cost.
Fixed monthly price for regular rounds, agreed upfront. One-offs and ad-hoc work quoted per job. Invoices issued at the end of each month, paid by BACS bank transfer.
Most commercial customers start with windows and end up using us for the rest. One contact, one invoice, one accountable team — instead of juggling four different contractors. Every service available on the same site visit or as an annual exterior plan.
Cleared from the ground with vacuum-pole — no scaffold or MEWP hire. Up to three storeys reach. We save you the £400–£800 access cost most cleaners pass on. Photos sent same day for facilities files.
Pure water and hand-finished — no power-washing damage to UPVC. Pitted or water-ingressed cladding is an expensive insurance claim. We clean to a standard that protects your assets, not just looks good for the day.
Dirty panels lose 5–25% output — a measurable hit to your generation revenue. Pure water, soft-bristle, manufacturer-approved method. Method statement and risk assessment provided. Volume pricing on larger arrays.
Out-of-hours cleaning available — minimal disruption to customer-facing premises. Pub forecourts, care home entrances, school playgrounds, retail courtyards. Pressure-wash plus biocide treatment keeps the finish looking sharp for two seasons.
An annual exterior package — windows, gutters, fascias, drives — comes in roughly 15% under the same services booked separately. One site visit, one quote, one invoice schedule.
Care homes, schools, pubs, offices and retail across BS9, BS10, BS32, BS34, BS35, BS36, BS37 and parts of GL12 / GL13. Multi-site portfolios welcome.
Thornbury
Bradley Stoke
Little Stoke
Stoke Gifford
Yate
Chipping Sodbury
Winterbourne
Frampton Cotterell
Iron Acton
Rangeworthy
Oldbury on Severn
Westbury on Trym
Henleaze
Stoke Bishop
Filton
Charlton Hayes
Tell us roughly what you’re after — single site, multi-site, sector — and we’ll come and walk the property. Quote, RAMS, insurance and references back within two working days.
Four fields. We’ll be in touch the same working day.
No spam. We use your details to send your quote and nothing else.
